Castle Gap Jewelry

Our Policies

Handmade Native American Jewelry

Quality Statement :
All jewelry is genuine sterling silver.  Many pieces we offer are handcrafted and may vary slightly in shape, size, design and color (especially custom order pieces such as SuperSmith).  These variations reflect the influence of the artists and natural stones and add to the beauty of the items.  Additionally, as some of the products are handmade at the time of order, we will occasionally be delayed in shipping your order.  Your order will be expedited as soon as possible.  Please bear with us as it will be worth your wait.

 
Shipping Policy:
 
We ship FedEx with signature required.  Shipping charges run according to size and insurance needs - most items are from $12.00 to $18.00.  Please call for the actual shipping charge.
 
Sales Tax:
 
Sales tax will be added to all items shipped within Texas.  No sales tax will be applied to orders outside of Texas. 

 
Return Policy:
 
We guarantee the highest quality items and craftsmanship.  If you are not satisfied with the quality of the items ordered you may return it for a full refund excluding the shipping charge within 10 days of delivery (website orders purchased over the phone only, does not apply to in store purchases).  Merchandise must be in its original condition for a refund.  No refunds or exchanges will be made after 10 days of delivery.
 
Special order and custom made items cannot be returned or exchanged unless the item has a defect in craftsmanship.